BruceK. Shibuya

Monthly Archives: August 2020

Bruce K. Shibuya Discusses Why Superior Quality Leads to Lower Costs for Business Owners

Quality management expert Bruce K. Shibuya discusses why superior quality leads to lower costs for business owners because the total cost of quality increases revenue.  It’s no secret that customers want quality products. However, customers also want affordable products. For many manufacturers, combining the quality and the affordability customers want can seem like an impossible […]